🔹 Before You Go
Do I need a visa to visit Indonesia?
Visa requirements depend on your nationality. Please check with your local embassy or immigration site for the latest information.
What should I pack?
Light clothes, comfortable shoes, sunscreen, hat, and personal essentials. We’ll provide destination-specific packing tips when you book.
🔹 Booking & Payment
How do I book a tour?
Book through our website or contact us via WhatsApp for custom trips and quick assistance.
What payment methods are accepted?
We accept local bank transfers, major credit cards, and e-wallets. International payments are also supported.
🔹 Custom & Private Trips
Can I customize my itinerary?
Absolutely! We offer fully personalized trips based on your preferences, schedule, and group size.
Do you offer private tours?
Yes, we specialize in private experiences for couples, families, and friend groups.
🔹 During the Trip
Who will be guiding the trip?
Our experienced local guides are licensed, friendly, and speak English.
Is transportation included?
Yes, most packages include private transport with hotel pickup/drop-off. Check individual tour details for specifics.
🔹 Cancellation & Refunds
What if I need to cancel?
Each tour has its own cancellation policy. Please refer to the tour page or contact us directly.
Will I receive a refund?
Refunds depend on how early the cancellation is made. We aim to be transparent and fair.
🔹 Still Need Help?
📧 Email: info@tripmakerindo.com
💬 Chat via WhatsApp for fast support.
